Minggu, 13 Januari 2013

Evaluation Reservation Group

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EVALUATION OF HANDLING PROSEDURE GROUP RESERVATION



Name                          :
Number                       :
School address            :

No.
Description
Score
Score
Remark
1
Prepare form & grooming
10


2.
Greeting & operating help
10


3.
Fill & identification Reservation of group ( Company, agent, government )
10


4.
Explain the facilities hotel  of the guest
30


5.
Take alternative of the guest
10


6.
Rein form reservation of the guest
10


7.
Fill reservation group
10


8.
Last greeting
10



Total score
100



                                                                                    Sawangan,    Oktober 2008

                                                                                    Fasilitator,



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